服務條款與退費政策Terms of Service & Refund Policy — Social Collector（社群收藏管理器）

一、服務內容與方案

本服務為一網頁應用程式，協助您收藏社群貼文與網址、擷取全文與圖片、劃重點、寫筆記並進行每日回顧。方案與費用如下（幣別均為新臺幣 TWD）：

（一）免費方案之核心功能（全文與圖片擷取、螢光筆與筆記、每日回顧、Google 雲端同步、匯出 CSV）無須付費即可使用。

（二）Pro 方案之詳細功能差異，以本服務內「升級 Pro」頁面所載之對照表為準。

（三）年訂閱不會自動續扣；效期屆滿後若欲繼續使用 Pro 功能，須再次手動購買。

二、會員、帳號與付費開通

（一）本服務之核心功能無須註冊；社群功能與雲端同步則須以 Google 帳號登入。您應妥善保管自身之 Google 帳號，並就以該帳號所為之一切行為負責。

（二）購買 Pro 時，本服務會顯示一組開通識別碼。您於付款時須一併提供該識別碼，本服務始能辨識付款對象。

（三）Pro 之開通採人工作業，通常於您完成付款後一日內完成。若逾時仍未開通，請來信 [email protected]，本服務將儘速處理。

（四）每一組付款僅供單一使用者開通，不得轉售或多人共用。

三、退費政策（退換貨方式與流程）

本服務為線上數位服務，並無實體商品，故「退換貨」係以退費方式辦理。茲說明如下：

（一）退費條件：自實際開通 Pro 之日起 30 日內提出者，全額退費。

（二）退費流程：請來信 [email protected]，於信中附上①付款時所用之開通識別碼或付款證明、②登入本服務所用之電子郵件位址。本服務確認後，將於合理期間內辦理退費，並同時停用該筆 Pro 權限。

（三）退費方式：原則上透過藍新金流以原付款方式退回（例如刷退至原信用卡）。若原付款方式無法退回，將另行與您協調可行之方式。實際入帳時間依各發卡銀行或金流機構之作業而定。

（四）逾期之處理：超過 30 日者，年訂閱恕不退費，惟您仍可繼續使用至效期屆滿；買斷方案屬永久授權，亦不再受理退費。

（五）服務瑕疵之例外：倘因本服務之重大瑕疵或長時間中斷，致您無法使用已購買之 Pro 功能，縱已逾 30 日，本服務仍將依情形辦理退費或補償，不受前開期間之限制。

四、消費者權益

（一）本服務依中華民國《消費者保護法》及相關法令，保障您之消費者權益。前條所載之 30 日退費機制，其保障範圍優於《消費者保護法》就通訊交易所定之 7 日猶豫期。

（二）本服務所載之方案、費用及功能說明力求正確；如有變更，將更新本頁及本服務內之相關頁面。已完成之購買，其權益不因日後調價而受影響。

（三）爭議處理：您就本服務或交易如有任何疑義、申訴或爭議，得隨時來信 [email protected]，本服務將於合理期間內回覆並協商解決。

五、使用規範

使用本服務時，您同意不從事下列行為：

（一）以違反法令或侵害他人權利（含著作權、隱私權、名譽權等）之方式使用本服務。

（二）上傳或分享違法、惡意或含有惡意程式之內容。

（三）以自動化程式大量請求、干擾或試圖破壞本服務或其後端之正常運作與安全機制。

本服務就明顯違反前述規範之帳號，得暫停或終止其使用；因此所生之責任由行為人自負。

六、免責與責任限制

（一）資料備份：您之收藏資料存於您的裝置本機，並於登入後同步至您自有之 Google 雲端硬碟；您得隨時匯出為 CSV。請您自行保存重要資料之備份。就因裝置故障、您自行刪除或第三方服務異常所致之資料遺失，本服務於法律允許之最大範圍內不負賠償責任。

（二）第三方服務：本服務之全文與預覽擷取係借助第三方服務（如 Microlink、Jina AI），社群平台之內容與可擷取性亦由各該平台決定。就第三方服務之中斷、變更或其所提供內容之正確性，本服務不負保證之責。

（三）在法律允許之最大範圍內，本服務就使用或無法使用本服務所生之間接、附隨或衍生性損害，不負賠償責任；而本服務之累積賠償責任，以您就相關爭議所實際支付之費用為限。

七、服務之變更與終止

（一）本服務得因功能調整、維護或不可抗力，暫時中斷或永久停止全部或部分服務；重大變更將於本服務內或本頁公告。

（二）倘本服務永久停止，致您已購買且尚在效期內之 Pro 權益無法繼續，本服務將依剩餘效期按比例辦理退費（買斷方案則依停止時距購買之期間合理計算）。您之收藏資料因存於您自有之 Google 雲端硬碟，不因本服務停止而滅失。

八、條款之變更

本條款倘有修訂，將更新本頁內容並一併修正頁首所載之「最後更新日期」。修訂後之條款自公告時起生效；您於變更後繼續使用本服務或再次購買，即視為同意修訂後之條款。

九、準據法與管轄

本條款之解釋與適用，以中華民國法律為準據法。因本服務所生之爭議，除法律另有強制規定外，以臺灣臺北地方法院為第一審管轄法院。

十、聯絡方式

本服務由 哩賣亂工作室 營運。就本條款、付費、退費或任何其他事項，敬請來函客服信箱：[email protected]。

1.Service and Plans

The Service is a web application that helps you save social posts and URLs, extract full text and images, highlight, take notes, and review daily. Plans and fees (all in New Taiwan Dollars, TWD):

(a) The free plan’s core features (full-text and image extraction, highlights and notes, daily review, Google Drive sync, CSV export) require no payment.

(b) The detailed Pro feature comparison is as shown on the “Upgrade to Pro” page within the Service.

(c) The annual plan does not auto-renew; to continue after expiry, you purchase again manually.

2.Membership, Account and Activation

(a) Core features require no registration; Community features and cloud sync require signing in with a Google account. You are responsible for safeguarding your account and for all activity under it.

(b) When you purchase Pro, the Service shows an activation code. You must include this code with your payment so that we can identify you.

(c) Pro activation is performed manually, usually within one day of payment. If it is not activated in time, email [email protected] and we will act promptly.

(d) Each payment activates a single user and may not be resold or shared.

3.Refund Policy

The Service is an online digital service with no physical goods; “returns” are therefore handled as refunds:

(a) Eligibility: a full refund is given for requests made within 30 days of actual Pro activation.

(b) Process: email [email protected] with (i) the activation code or payment proof used, and (ii) the email address you use to sign in. After we confirm, we will process the refund within a reasonable period and deactivate that Pro entitlement.

(c) Method: refunds are made through NewebPay to your original payment method where possible (e.g. a credit-card reversal). If that is not possible, we will arrange an alternative with you. Posting times depend on your bank or the payment provider.

(d) After 30 days: the annual plan is non-refundable but remains usable until expiry; the lifetime plan, being a perpetual licence, is likewise non-refundable thereafter.

(e) Service-defect exception: if a material defect or prolonged outage prevents you from using the Pro features you paid for, we will provide a refund or compensation as appropriate even after 30 days.

4.Consumer Rights

(a) The Service protects your consumer rights under the Consumer Protection Act of the Republic of China (Taiwan) and related laws. The 30-day refund above is more protective than the 7-day cooling-off period prescribed for distance sales.

(b) Plan, price, and feature descriptions are provided as accurately as possible; changes are reflected on this page and within the Service. Completed purchases are unaffected by later price changes.

(c) Disputes: for any question, complaint, or dispute, email [email protected] and we will respond and seek a resolution within a reasonable period.

5.Acceptable Use

You agree not to: (a) use the Service unlawfully or in a way that infringes others’ rights (including copyright, privacy, and reputation); (b) upload or share unlawful, malicious, or malware-bearing content; or (c) use automated programs to flood, disrupt, or attempt to compromise the Service or its backend. We may suspend or terminate accounts that clearly violate these rules.

6.Disclaimers and Limitation of Liability

(a) Backups: your collections are stored on your device and, once signed in, synced to your own Google Drive; you may export to CSV at any time. Please keep your own backups. To the fullest extent permitted by law, we are not liable for data loss caused by device failure, your own deletion, or third-party service faults.

(b) Third-party services: full-text and preview extraction rely on third-party services (such as Microlink and Jina AI), and the content and extractability of social platforms are determined by those platforms. We do not warrant their availability, changes, or the accuracy of the content they return.

(c) To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from the use or inability to use the Service; our aggregate liability is limited to the fees you actually paid in respect of the relevant dispute.

7.Changes and Termination of the Service

(a) We may temporarily interrupt or permanently discontinue all or part of the Service for feature changes, maintenance, or force majeure; material changes will be announced within the Service or on this page.

(b) If the Service is permanently discontinued such that a paid, still-valid Pro entitlement can no longer be used, we will provide a pro-rated refund for the remaining term (for the lifetime plan, calculated reasonably by reference to the time since purchase). Your collections, residing in your own Google Drive, are not lost when the Service ends.

8.Changes to these Terms

If these Terms are revised, we will update this page and the “Last updated” date at the top. Revised Terms take effect upon posting; continued use or a further purchase after the change constitutes acceptance.

9.Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of China (Taiwan). Except where mandatory law provides otherwise, the Taiwan Taipei District Court shall be the court of first instance for any dispute arising from the Service.

10.Contact

The Service is operated by 哩賣亂工作室 (Li-Mai-Luan Studio). For these Terms, payments, refunds, or anything else, please write to: [email protected].